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Privacy Policy

LumiereSG

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Privacy Policy

LumiereSG, (“LumiereSG,” “us,” “we,” or “our”) is committed to protecting the privacy of the users (“user”, “you” or “your”) of its web site (“Site”). LumiereSG’s Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the information you provide to us and in making informed decisions when using our Site. This Privacy Policy will be continuously assessed against new technologies and business practices. This Privacy Policy applies to this Site and governs data collection and usage at this Site. The United States has data protection laws that may not be consistent with those of other countries. By using this Site, you consent to the processing of data about you in the manner and for the purposes set out in this Privacy Policy. Please read it in its entirety.

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Cookie Statement

Cookies

Cookies are small pieces of text sent as files to your computer or mobile device when you visit most websites. Cookies may be delivered by us (first party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date.

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Other similar technologies

  • Web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and in emails. Web beacons allow us to know if a certain page was visited or if ad banners on our sites and other sites are effective. We also use web beacons in our HTML-based emails to let us know whether our emails have been opened by recipients, which helps us to gauge the effectiveness of certain communications, promotions, and marketing campaigns.

  • Proximity based beacons send one-way signals over very short distances, to communicate with associated mobile apps installed on your phone. They can notify you, for example, about experiences related to your trip and can alert you to related deals or promotions. Beacons communicate with your device only when you are in close proximity and only if you have given consent within the relevant mobile application.

  • Pixels are small objects embedded into a web page that are not visible to the user. We use pixels to deliver cookies to your computer, facilitate the log-in process, monitor the activity on our sites, and deliver online advertising.

  • Tags are small pieces of HTML code that tell your browser to request certain content generated by an ad server. We use tags to show you relevant advertising and promotions.

  • Scripts are pieces of JavaScript code that launch automatically when certain webpages load, to determine whether users view associated advertisements.

  • Local Storage Objects, such as HTML 5, are used to store content and preferences. Third-parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use Local Storage Objects to collect and store information.

All of the technologies described above will be collectively referred to in this Cookie Statement as “cookies”.

 

LumiereSG’s use of Cookies

At LumiereSG, we use cookies for a number of reasons, including to:

  • Help us improve your experience when visiting our sites

  • Fulfill transactions and ensure our sites perform as intended

  • Remember your preferences, such as language, region, or currency

  • Provide you with relevant advertising and analyze performance of the ads

  • Enable you to return to previous travel searches

  • Identify errors on our sites

  • Help with data protection and potentially detect and investigate malicious or fraudulent activity

  • Help us understand traffic to our site, including time and date of the visit, time and date of the last visit, and other information

  • Analyze how well our sites are performing

 

Types of information collected by cookies

The types of information that we collect through cookies include:

  • IP address

  • Device ID

  • Viewed pages

  • Browser type

  • Browsing information

  • Operating system

  • Internet Service Provider

  • Whether you have responded to, or interacted with, an advertisement

  • Referring or referred links or URLs

  • Features used and activities engaged in on our sites and in our apps

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Types and functions of Cookies

Essential Cookies

Certain cookies are required or “essential” for our sites to function as intended. Essential cookies are necessary for you to navigate our site and use certain features like logging in to your account and managing your bookings. These cookies are also used to remember security settings that allow access to particular content. Lastly, we use essential cookies to collect information on which web pages visitors go to most, so we can improve our online services. You are not able to opt out of essential cookies.

 

Other Types of Cookies

We also use other types of cookies to make our site engaging and useful to you:

  • Functional Cookies. We want to make sure when you visit our site, your preferences (such as your preferred language), settings, and previous searches are remembered. Functional cookies enhance your experience on any LumiereSG company’s site.

  • Analytics Cookies. We use analytics cookies to:

  • Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors interacted with the site, like the number of clicks visitors made on a given page, their mouse movements and scrolling activity, the search words visitors used, and the text visitors enter into various fields

  • Test different designs and features for our site

  • Monitor how our visitors reach our sites

  • Determine effectiveness of our advertising

  • Improve our services, including your experience on our site

 

For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. For example, we use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visit to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. This Cookie Statement does not cover such third-parties’ use of your information.

 

Some analytics cookies can perform tasks essential and/or functional to online services like enabling site improvements and testing changes on a site.  

  • Advertising Cookies. LumiereSG and our third-party advertising partners may use advertising cookies to show you advertisements both on and off our sites that are based on your interests. We may allow third-parties to collect information about your online activities through cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. These third-parties include business partners who collect information when you view or interact with one of (1) their advertisements on our sites or (2) our advertising or booking information on their sites and advertising networks, which collect information about your interests when you view or interact with one of the advertisements or tracking mechanisms they place on many different sites on the Internet. Our partners may make assumptions about your interests, characteristics, or preferences and add you to groups based on those assumptions in order to show you tailored advertisements. LumiereSG does not have access to the cookies these third-parties may use to collect information about your interests, and the information practices of these third-parties are not covered by this Cookie Statement or our Privacy Statement. 

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This Site Uses Google Adwords

Portions of this Site use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our Site. As a result, we might advertise to previous visitors who haven’t completed a task on our Site (for example using the contact form to make an inquiry). This advertising activity could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our Site. Any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy.

Users can turn off cookies to avoid AdWords and still be able to use the portions of the Site that use Google AdWords.

Some portions of the website do not offer a “Do not track” option.

The e-store portion of the Site requires cookies to be enabled; otherwise the Site will not work for you. There is no alternative to having cookies enabled. Without cookies enabled, the Site will not function properly or be effective. For example, cookies are needed when users add an item to their shopping cart; cookies remember what product was added until the user checks out.

 

Types Of Information Collected

Through the use of cookie technology or otherwise, we may track and collect information about your computer and software when you visit this Site. This information may include: (i) your IP address; (ii) domain server; (iii) type of computer; (iv) type of web browser; (v) access times; and (vi) referring web sites addresses (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you. Traffic Data assists us to design and arrange our web pages in the user-friendliest manner and to continually improve our Site to better meet the needs of users.

In order for you to access certain portions of our Site and/or participate in certain online activities, we may require you to provide us with information that personally identifies you, such as your name, mailing address, e-mail address and home and/or business telephone numbers (“Personal Information”). If you communicate with us by e-mail or otherwise complete online forms or the like, any information provided in such communication may be collected as Personal Information.

You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site. You, however, will not be able to access or use those portions of the Site or participate in online activities that require your Personal Information.

When you participate in online activities at the Site, you may be subject to additional terms and conditions.
Making purchases from the Site.

If you wish to place an order from the Site, you will be required to provide Personal Information (name, address, email address; telephone number is not required). You may choose not to provide your Personal Information to register or check out as a guest. By not providing personal information the purchase cannot be completed. You may still use the Site to browse product selection, prices and availability.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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Uses And Sharing Of Information Collected

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with the law or legal process served on us; (b) provide you the products and/or information that you may have requested; (c) protect our rights or property; (d) enforce our rights; (e) protect the interest of users of the Site, other than you, or any other person; (f) operate or conduct maintenance and repair of our equipment; and/or (g) detect, prevent and/or otherwise address fraud, security or technical issues, as authorized by law.

In general, we will use Personal Information only for the purpose for which such information was provided to us. We may also use Personal Information to contact you when necessary or to send you information about us, including information related to our products, programs or promotional activities, including sales or specials at the Sanel Auto Parts retail or online stores.

If you subscribe to any publications of LumiereSG, including newsletter(s), we will use your e-mail address to send these publications to you. You may opt-out of receiving future communications from LumiereSG by following the instructions set forth in the opt-out section below.

We may also share your Personal Information with third parties that provide services to LumiereSG (for example, handling and delivering of e-mail communications and publications, including newsletter(s), and web site hosting services) as reasonably necessary for them to provide those services. Service providers of LumiereSG who have access to Personal Information, however, are required to protect this information in a manner that is consistent with this Privacy Policy and not to use it for any purpose other than to carry out the services they are performing for LumiereSG.

We may use Traffic Data to analyze trends, administer the Site, track user’s movement, and gather broad demographic information for aggregate use.

We may provide Traffic Data and/or other aggregate non-personally identifying information to third parties.

Notwithstanding the foregoing, we may transfer, sell or assign information concerning this Site and your use of this Site, including without limitation, Personal Information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of LumiereSG.

 

Blogs/Bulletin Boards/Chat Rooms

If you use a blog, bulletin board, chat room or similar forum, if any, on this Site, you should be aware that any Personal Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the Personal Information you choose to submit in these forums.

 

Security

The Site has security measures in place intended to protect the loss, misuse and alteration of the information under our control. We will take reasonable steps to safeguard Personal Information we collect from unauthorized access or disclosure and accidental loss or alteration.

Unfortunately, no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or from our Site, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems.

 

Notification Of Changes

We may change our Privacy Policy at any time by updating this posting. Changes to our Privacy Policy will be effective when posted. We also will post a notice on the homepage of our Site for a period of 30 days from the posting of the revised Privacy Policy, indicating that our Privacy Policy has changed. If at any point we decide to use Personal Information in a manner different from that stated at the time it was collected, those changes likewise will be included in an updated posting of this Privacy Policy with a corresponding 30 day posting of a notice of the revised Privacy Policy. In addition, with regard to changes in the way we use Personal Information, we will send an email to users of the Site who have provided us with an email address, notifying them of such changes.

 

Policies For Individuals Under 13 Years Of Age

We are committed to protecting the on-line privacy of children. In accordance with the Children’s On-line Privacy Protection Act, we will not knowingly collect any personally identifiable information from or provide any services to children under the age of 13.

 

Acceptance Of Privacy Policy

By using the Site, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your continued use of this Site following the posting of changes to these terms will mean you accept those changes.

 

Contact Us

If you have any questions or concerns regarding our Privacy Policy or any questions about the security at our Site, you can send us an email to lumiere@mmconsulting.sg.

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